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| Section | Objectives |
|---|---|
| Topic 1: Integration Concepts | - Integration approaches
|
| Topic 2: Development and Scripting | - B2C Service scripting and APIs
|
| Topic 3: B2C Service Architecture and Fundamentals | - Oracle B2C Service (Service Cloud) architecture overview
|
| Topic 4: Data Management and Customization | - Business rules and automation
|
| Topic 5: Security and Access Control | - Authentication and authorization
|
| Topic 6: Deployment and Troubleshooting | - Configuration lifecycle management
|
1. You areimplementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat requestdialog box to display automatically?
A) Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.
B) Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.
C) Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.
D) Set the timeout attribute to null and callthe global offerchat () method.
2. A custom controller,ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
A) /cc/ajaxCustom/getData
B) /cc?ajaxCustom/getData
C) /ci/ajaxCustom/getData
D) /ci?ajaxCustom/getData
3. You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
How should you finish the following code to set the state of the Address object?
A)
B)
C)
D)
E)
A) Option B
B) Option E
C) Option D
D) Option C
E) Option A
4. Identify two statements that aretrue about system attributes.
A) System attributes must exist only in the COpackage.
B) In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
C) System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
D) System attributes can be used by the Syndicated ConditionalChatLink widget.
5. You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?
A) custom_fields: "{\"S4\":\"8\"}
B) custom-fields: "{"54":"8"}"
C) custom-fields: "54:8"
D) custom_fields: "{\"8\":\"54\">
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: D |
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