Avaya 3000-2 real exam prep : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Oct 14, 2026
  • Q&As: 103 Questions and Answers

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3000-2 exam dumps

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Topic 1: Networking and SIP Integration- IP networking fundamentals for SME systems
- Firewall/NAT considerations for VoIP deployments
- SIP trunk configuration and troubleshooting
Topic 2: Maintenance and Troubleshooting- Software upgrades and patch management
- Fault isolation and resolution procedures
- System monitoring and diagnostics tools
Topic 3: Call Routing and Features- Voicemail and messaging services
- Auto attendants and hunt groups
- Inbound and outbound call routing
Topic 4: SME Communications System Overview- Avaya SME portfolio overview (IP Office / SME solutions positioning)
- System architecture and core components
- Licensing and feature enablement concepts
Topic 5: Installation and Configuration- User, extension, and endpoint configuration
- Initial system setup and provisioning
- Trunk configuration (SIP / PRI / analog)

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

Which Windows command is used to find out which ports your server is currently using?

  • A. show ports
  • B. ipconfig /displaydns
  • C. netsh interface dump
  • D. netstat -an
  • E. portqry
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Call routing in a multi-site SCN solution needs careful planning to prevent which three?
(Choose three.)

  • A. VMPro ports are not over-subscribed.
  • B. Trunk ports are not over-subscribed.
  • C. ACD routes are not compromised.
  • D. Calls are not tromboned.
  • E. VCM resources are not over-subscribed.
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #3

After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

  • A. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
  • B. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
  • C. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
  • D. Upgrade Delta Server to the latest release using the IP Office Admin software.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

A client has five locations on a Small Community Network (SCN) with a centralized voicemail at the central site. The VoiceMail server is running out of resources to support all the remote auto attendants. The client wants all sites to have their own auto attendants while the central site supports user and hunt group mailboxes. How should the two site settings be configured? (Choose two.)

  • A. Set the remote sites as backup servers.
  • B. Set the central site as a centralized server.
  • C. Set the central site as a distributed server.
  • D. Set the remote sites as distributed servers.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Question #5

What does "IMAP support" mean in the IP Office UMS service?

  • A. I can see/listen to voicemail messages by Web browser.
  • B. A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
  • C. I can receive voicemail messages only using MS Outlook.
  • D. All messages are forwarded to my email account and deleted on my phone.
  • E. I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

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