Salesforce Slack-Admn-201 real exam prep : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?

A) Create new account channels and share them with the respective customers using Slack Connect.
B) Create a new free Slack workspace and invite the sales and customer care teams as full members.
C) Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year.
D) Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.

2. Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

A) Respond to each employee via direct message with the answer to their question.
B) Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.
C) Ask the question, and if they are still unable to find the answer, post their own question in a public
#help channel, where Jose and his team will respond in thread.
D) Post their question on their behalf in a public #help channel and respond in thread.

3. As an admin, you want to balance the mobile user experience and security. You don't want to force users to log in too often, because it may leave them frustrated and result in lower Slack adoption and usage.
What is the best solution to maintain security and ensure a positive mobile user experience?

A) Allow all users to remain logged in infinitely.
B) Allow users to set their own mobile session duration.
C) Set a mobile session duration of 2 weeks for all mobile devices.
D) Log all users out of mobile anytime your organization experiences a security threat.

4. Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A) Keep up to date on all channel naming conventions to accurately process requests.
B) Appoint other members of their workspace to help with the workload.
C) Create a process for channel requests.
D) Prepare for a decrease in workload since channel requests will need to be processed less frequently.

5. You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.
What should you do? (Select the best answer.)

A) Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.
B) Export the former employee's access logs from the admin dashboard.
C) Access your security information and event management (SIEM) tool to view actions logged by the former employee.
D) Use the member analytics dashboard to confirm the former employee's account activity.

Solutions: