Salesforce Certified Platform Strategy Designer : Plat-UX-102

  • Exam Code: Plat-UX-102
  • Exam Name: Salesforce Certified Platform Strategy Designer
  • Updated: Nov 10, 2026
  • Q&As: 154 Questions and Answers

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Plat-UX-102 exam dumps

Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionObjectives
Value Design- Strategic direction
  • 1. Innovation opportunity identification
    • 2. Business outcome alignment
      - Challenge framing and problem definition
      • 1. Defining effective challenge statements
        • 2. Understanding organizational dynamics
          Tools and Artifacts- Co-creation methods
          • 1. Stakeholder workshops
            • 2. Design collaboration techniques
              - Salesforce platform capabilities
              • 1. High-level platform feature mapping
                • 2. Feasibility, desirability, viability assessment
                  Intangible Deliverables- Communication and visioning
                  • 1. Vision presentation techniques
                    • 2. Storytelling for product strategy
                      - Stakeholder alignment
                      • 1. Stakeholder engagement strategies
                        • 2. Cross-functional relationship mapping

                          Salesforce Certified Platform Strategy Designer Sample Questions:

                          Question #1

                          A strategy designer is presenting their new service vision to an executive audience. What should the designer include in the executive summary to meet the audience ' s needs?

                          • A. The different options explored in the process of designing this vision
                          • B. A detailed report of the data that informed the new vision
                          • C. A plan description including who needs to act and what they need to do
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

                          Question #2

                          The strategy designer at Cloud Kicks is using a How Might We statement to frame their design challenge.
                          What should they do to test their statement to ensure it successfully guides their design process?

                          • A. Launch an online survey.
                          • B. Test the statement with end users.
                          • C. Use rapid ideation with project team.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

                          Question #3

                          Cloud Kicks has uncovered a trend in parents and children wearing similar, coordinated fashion. A strategy designer is scoping a project to explore the potential of this opportunity. When should families be invited to co-create with designers?

                          • A. Concepting
                          • B. Prototyping
                          • C. Roadmapping
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

                          Question #4

                          After a series of interviews with key stakeholders, a strategy designer realizes the company is duplicating efforts across internal teams, each creating similar programs for customer engagement. Which approach should the designer propose to create alignment?

                          • A. Service blueprint workshop
                          • B. Design sprint
                          • C. Journey mapping workshop
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

                          Question #5

                          A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams. What is a rule strategy designers should follow when facilitating a brainstorming session?

                          • A. Explore qualitative assessment of proposed ideas.
                          • B. Emphasize critique of proposed ideas.
                          • C. Encourage participants to build on proposed ideas.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

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