SAP C-C4C14-1811 real exam prep : SAP Certified Application Associate - SAP Service Cloud 1811

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SAP C-C4C14-1811 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Service Cloud 1811 Sample Questions:

1. Which of the following platform can you integrate out of the box with SAP Cloud for Customer? Note: There are 2 correct answers to this question.

A) Microsoft SharePoint
B) MindTouch
C) Google Docs
D) SAP Jam

2. During scoping, you have selected the option to allow multiple territories per account. How does this impact the system behavior in the realignment of accounts and territories? Note: There are 2 correct answer to this question.

A) More than one set of territory rules become active.
B) The define exceptions steps is disabled.
C) The system uses the first rule that applies when making territory assignments.
D) Additional fields become available for territory determination.

3. To which objects can you add a registered product? Note: There are 2 correct answers to this question.

A) Visit
B) Sales Order
C) Service ticket
D) Installed base

4. You are setting up the connection between SAP JAM and SAP Cloud for Customer Where do you enable this integration?
Note: There are 2 correct answer to this question

A) In integration under the business configuration work center
B) In scoping under the Business Configuration work center
C) In general settings under the administration work center
D) In Service and social general settings under the administrator work center

5. What date type is used in a Date Profile to determine the start of the warranty?

A) Requested date
B) Due date
C) Creation date
D) Reference date

Solutions: