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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. What are three main factors that should lead a Consultant to consider assetization of a commercial product or service?

A) The product/service sold is a high-volume, one-time billing event, such as a pay-per-view
B) The product/service sold has a recurring charge
C) The product/service sold will have child features added in the future
D) The product/service sold can undergo future attribute changes
E) The product sold is a device accessory, such as a phone case

2. Infiwave offers Internet and Voice services to residential customers. In order to provision the services, a technician visits the customer location to install the modem, then provides the modem-related data over the phone, and after capturing the data the request is sent to the fulfillment system. Infiwave has identified that having the technicians provide the data over the phone is error prone.
Which two features should Infiwave use from Industries Order Management to support this functionality and to avoid errors during data capture?

A) Implement a Manual Orchestration item, assign it to the technician, and configure an OmniScript for the technician to capture the data
B) Implement a Milestone Orchestration item to execute a request on the fulfillment system for activation
C) Implement a Callout Orchestration item to execute a request on the fulfillment system for activation
D) Implement a Push Orchestration item, assign it to a technician, and configure an OmniScript for the technician to capture the data

3. Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?

A) Inventory Check
B) Cart Review
C) Promotion List
D) Promotion Details
E) In Store Products

4. Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

A) Shipment
B) Product Transfer
C) Product
D) Retail Store KPI

5. ABC Cloud is using Communications Cloud's Order Management for provisioning and activations of services. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for reference and troubleshooting purposes. A Consultant has started their design using existing Vlocity Process Libraries.
What solution should the Consultant propose to save the ERP order identifiers back to the Salesforce order record?

A) Configure GET ERP Order Callout task straight after the callout task that creates an order in ERP. Enhance the out-of-the-box integration adapter to process GET response from ERP and save returned ERP order identifier to SFI order record.
B) Enhance OOTB integration adapter to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
C) Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save returned ERP order identifiers using Load DataRaptor.
D) Configure the Response DataRaptor Bundle to process CREATE response from ERP and save returned ERP order identifier to SFI order record.

Solutions: