HP Delta-Selling HP Imaging and Printing Supplies : HP5-B02D

  • Exam Code: HP5-B02D
  • Exam Name: Delta-Selling HP Imaging and Printing Supplies
  • Updated: Sep 16, 2026
  • Q&As: 20 Questions and Answers

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HP HP5-B02D Exam Syllabus Topics:

SectionObjectives
Customer Needs and Solution Selling- Solution recommendation
  • 1. Value-based selling techniques
    • 2. Matching hardware and supplies
      - Discovery process
      • 1. Assessing volume and usage patterns
        • 2. Identifying printing environment requirements
          Sales Positioning and Delta-Selling Strategy- Competitive differentiation
          • 1. Cost per page arguments
            • 2. HP vs third-party supplies
              - Customer value mapping
              • 1. Business printing needs analysis
                • 2. Solution matching to workloads
                  Managed Print and Printing Services- Security and efficiency
                  • 1. Cost optimization strategies
                    • 2. Secure printing workflows
                      - Print services concepts
                      • 1. Subscription-based printing models
                        • 2. Managed Print Services (MPS)
                          HP Imaging and Printing Portfolio Knowledge- HP Printing Supplies
                          • 1. Original HP cartridges and supplies
                            • 2. Value proposition of genuine supplies
                              - Printers and Multifunction Devices Overview
                              • 1. Device categories and positioning
                                • 2. Inkjet vs Laser technologies

                                  HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:

                                  Question #1

                                  Where can customers find more information about how to protect themselves from counterfeit products?

                                  • A. The HP anti-counterfeit website
                                  • B. The HP anti-counterfeit end-customer investigation trainings
                                  • C. The HP anti-counterfeit TV channel
                                  • D. The HP anti-counterfeit video hotline
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Explanation: Only visible for Prep4away members. You can sign-up / login (it's free).

                                  Question #2

                                  What are the hidden costs in the framework of printing?

                                  • A. Wasted toner, ink,and paper due to reprints
                                  • B. Price of the printer after tax
                                  • C. Costs of an intern
                                  • D. Price of the cartridge after discounts
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

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