Salesforce Certified Omnistudio Consultant : Plat-Con-201

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. The design team creates a mock-up proposal of an OmniScript for sales that includes more than
25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user. Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

A) Add more conditional views to branch the OmniScript into logical sections.
B) Add more Step elements to create shorter pages.
C) Create a specific OmniScript for each business process.
D) Pass the process type as an input parameter.

2. An existing OmniScript used to capture and update customer information displays the following information on the same page:
- Name
- Age
- Street
- Last name
- Postal code
- Gender
- State
- Phone
- City
- Country
- Email
Users report that the information displays in no specific order. Users experience errors when filling the information because it is not categorized. The process fails after submission because the mandatory fields are blank.
How can the consultant improve the user experience of the OmniScript?

A) Use a Section to break the information and Headline to the title and a required icon in the input
B) Use a template for each category and add custom code for the required validation
C) Use Block elements to group and required property checked in some of the inputs
D) Use a Visualforce Page with the categories, labels, and the required validation

3. Which two factors should a consultant evaluate before deciding to use a FlexCard versus a standard Lightning Record Page component? Choose 2 answers

A) Whether the data needs to be aggregated from multiple sources into a compact contextual view
B) Whether declarative configurability by admins is required without custom development
C) Whether the page needs to load slower intentionally
D) Whether the org has any Salesforce licenses at all

4. A stakeholder insists on using a single massive OmniScript to handle Sales, Service, and Billing inquiries to "simplify maintenance." What risk does this monolithic approach introduce?

A) Improved performance due to caching.
B) Complexity in branching logic, difficulty in testing, and slower load times.
C) Reduced number of components in the org.
D) Easier maintenance as everything is in one place.

5. A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases. Which FlexCard feature should the consultant recommend to meet this requirement?

A) States with conditions to filter by case status
B) Child FlexCards in a parent FlexCard with the Group By property
C) A Datatable element with the Group By property
D) flyout with child FlexCards with conditions to filter by case status

Solutions: