HP Selling HP Business Service Management Solutions : HP2-N49

  • Exam Code: HP2-N49
  • Exam Name: Selling HP Business Service Management Solutions
  • Updated: Sep 14, 2026
  • Q&As: 50 Questions and Answers

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HP2-N49 exam dumps

HP HP2-N49 Exam Syllabus Topics:

SectionObjectives
Solution Integration- Integration within HP software portfolio
  • 1. Automation and orchestration
  • 2. Service management integration
  • 3. Reporting and analytics
Sales Opportunities and Customer Engagement- Sales methodology
  • 1. Opportunity identification
  • 2. Objection handling
  • 3. Cross-selling and upselling
  • 4. Solution mapping
Business Service Management Fundamentals- Business Service Management concepts
  • 1. IT service lifecycle
  • 2. Business-driven IT management
  • 3. Business value of BSM
Customer Business Challenges- Identifying customer needs
  • 1. Operational challenges
  • 2. Business pain points
  • 3. Risk and compliance considerations
HP Business Service Management Portfolio- HP BSM solution components
  • 1. Service health and availability
  • 2. Event and operations management
  • 3. Infrastructure monitoring
  • 4. Application Performance Management
HP Solution Positioning- Selling HP BSM solutions
  • 1. Value proposition
  • 2. Return on investment messaging
  • 3. Competitive differentiation

HP Selling HP Business Service Management Solutions Sample Questions:

Question #1

What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

  • A. lowering total cost of ownership
  • B. reduction in event rates
  • C. operational and capital expense reduction
  • D. vendor and tool consolidation
  • E. assured IT Infrastructure uptime
  • F. return on investment
Reveal Solution  Discussion  0

Correct Answer: C,E,F  🗳️

Question #2

Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?

  • A. model driven solution
  • B. robust API
  • C. reporting
  • D. SaaS offering
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

HOTSPOT
Match the relevant persona with the responsibility or interest relating to HP APM.

Reveal Solution  Discussion  0

Correct Answer:

Question #4

Which HP Operations Analytics capability addresses the "data complexity (how to make sense of all the patterns in the data collected)" pain point?

  • A. Proactive and predictive analysis
  • B. Vendor and tool consolidation @ business insight
  • C. Cost of operations, doing more with less
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

  • A. performing real-time modeling of the IT infrastructure
  • B. enhancing the ability of IT to support business operations
  • C. triage process improvements
  • D. consolidating operations monitoring into a "single pane of glass"
  • E. aligning the activities of IT with the strategic goals of the business
  • F. service ticket automation
Reveal Solution  Discussion  0

Correct Answer: A,D,E  🗳️

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